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January 18, 2007
Banana's Checkout a Slippery Deal
Bummer. That's all I can say. After eyeing up the sale at Banana, breezily rolling over QuickLook for size availability confirmation (love that feature), I dropped a few basics in my cart. Check out at Banana is usually fast and easy but before I could move beyond sign-in, the items that I thought I was buying, that QuickLook confirmed mere seconds ago, turned out to be false. Each item was no longer available -- less than 1 minute after I clicked "add to bag." It sure beats the dreaded email 2 days later confirming that bad news (remember those?!). Nonetheless, it leaves me feeling, well, like someone took my selections out of my hands in front of my very eyes. Bummer.
January 18, 2007 in Retail, Whoops! | Permalink | Bookmark
Comments
It's the electronic equivalent of having someone reach into your (real) grocery cart and outracing you to the cashier.
One would think that once something's in your shopping cart, it would be held in inventory so that you could continue shopping without worrying that it would be snatched from under your nose.
Or is it that the basic tenets of courtesy no longer apply in the online paradigm?
Either way, you've raised a provocative point. Like your blog, BTW.
Posted by: Carmi | Jan 22, 2007 6:38:25 PM
